Quotewell: B2B Quote Requests — privacy policy

Last updated 3 November 2026. Quotewell is made by Dixon App Studio LLC (support@dixonappstudio.com). Also at dixonappstudio.com/privacy/quotewell.

What Quotewell stores, and why

• Quote requests a buyer sends from a store: their name and email (required), and the company, phone and message they choose to add, with the products and quantities. Used only so the store can prepare and send that quote.
• The quote the store builds: prices, discount, valid-until date, notes, and the ID of the Shopify draft order made from it.
• The store's access token, to read product prices and create draft orders. Deleted when the app is uninstalled.

The quote cart lives in the buyer's own browser (localStorage) until they send it. Quotewell sets no cookies and does not track buyers, record IP addresses, or read the store's customer list, orders or payment details.

Who sees it

Only the store the buyer sent the request to. Invoices are emailed by Shopify (draft order invoice). Data is stored on Cloudflare (Workers and D1, encrypted at rest) and is never sold or shared.

How long it is kept

• A quote is deleted 180 days after it is accepted or expires; an unanswered request after 180 days.
• When a buyer asks Shopify to erase their data (customers/redact), every quote with their email is deleted.
• 48 hours after the store uninstalls (shop/redact), everything for that store is deleted.
• The store can delete any quote at any time.

Your rights

Buyers can ask the store, or us at support@dixonappstudio.com, to see, correct or delete their data. Data requests sent through Shopify (customers/data_request) are answered with the quotes held for that email.

Data Processing Addendum

For personal data your store processes through Quotewell, you (the merchant) are the controller and Dixon App Studio is the processor. The Shopify Apps Data Processing Addendum (purposes, sub-processors, retention, security, breach notice, Standard Contractual Clauses) forms part of our Terms of Service; you accept it by installing or using Quotewell.

Contact

Dixon App Studio LLC · support@dixonappstudio.com